Testimonials

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“Leader System has been helping us with all our IT support & we can fully recommend their professional, friendly staff. Always available on the phone & when we have called them they have always managed to fix our problems.

A truly professional company who have taken time and effort to learn the requirements of our business and has tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed, even at 3 A.M.!”

— David Ang, Director.
Sentiasa Hebat (M) Sdn. Bhd. (International Logistics Sector)

“We would definitely recommend Leader System for their I.T. services, CCTV and door access systems. Needing help setting up our business and network, I spoke to Leader who had considerable knowledge and clear expertise. All the work was done to a high standard professionally, and delivered promptly. They ensured we had everything we required. They also saved us money along the way streamlining the kit we already had.

If we require support, we are guaranteed a response at no extra cost, the support is also instantly available with connections to their knowledgeable technicians taking under 2 minutes. We have been with Leader System for many years now and we are happy to say that the service is as excellent now as it was when we first signed up.”

— Ang Suak Cheng, Chief Operating Officer
Borochemie (M) Sdn. Bhd. & Active Micro Fertilizer (M) Sdn. Bhd. 
(Agricultural Sector)

“NGD’s business is complex and choosing an IT support partner that is both reliable and responsive is critically important to the smooth running of our operations 24/7. We have worked with Leader System since 2017 and have been continuously impressed with their excellent levels of customer service and support.

The staff at Leader System are polite are genuinely interested; friendly, and approachable. The team always call back when promised, which in itself is a fantastic service that a lot of companies promise but do not fulfill.

Our staff are never made to feel at fault and the response from the Leader System Support Team is never a negative one, but one of reassurance and positive feedback – and always ask “if there’s anything more we can do to help”.

They will work through day and night to solve any issue that may occur to ensure your business runs as smoothly as possible.”

— Jess Tan, Senior Manager
Northern Gateway Depot (NGD) (M) Sdn. Bhd.
(International Logistics Sector)

“Leader System worked with us to define the IT strategy that has given us the flexibility & scalability we needed as the business has grown. Leader are the perfect IT support company
for us, responds quickly when the need arises – 90% of our issues are analyzed & resolved remotely without needing to get an engineer onsite. We’ve found them to be professional, reliable and responsive – and their open approach and predictable costs helps us immensely.”

— Dato’ Loga, Director
Nadia Group of Companies
(Medical Sector)

“Leader System coordinated the entire renovation of our new branch office in Emporis Damansara – they took care of all our needs, from IT to CCTV and security systems, and gave us immediate solutions to any problems we are experiencing. Excellent response to any emergency needs especially when we initially joined. In-depth knowledge of all aspects of IT & security.”

— Alvin Lim, Manager
Toshiba Logistics (M) Sdn. Bhd.
(International Logistics Sector)

“Having worked with Leader System for several years now, I would gladly recommend their IT & CCTV support services to anyone… they are a very flexible and professional company. When they say they will do something, they will do it, and always follow up with a call to see if everything is okay. They deal with all our third-party suppliers so that we get a resolution as fast as possible. We are a very large organization with multiple branches & factories all over Peninsular Malaysia, and we find Leader’s services are competitively priced and have in fact reduced our operating expenses.”

— Samson Ang, Group General Manager
Sern Lee Group of Companies
(Agricultural & Logistics Sector)

“Leader System recently implemented a completely new IT, CCTV & security system infrastructure at our new headquarters in Kuala Lumpur, as well as implementation of a distributed remote employee time attendance system at our job sites in Paka, Terengganu. Through the implementation of the new systems, Leader have given us confidence in our IT infrastructure, allowing us to significantly expand our use of IT across the company. I would not hesitate in recommending Leader as an IT partner for any business, they are always very polite, helpful and very supportive. We look forward to continuing to work with them for all of our IT business needs!”

— Dato’ Seri Dr. Prushotman A/L Ragawan, General Manager
Newwin Engineering (M) Sdn. Bhd.
(Petrochemical Sector)

“Leader System have supported us for over 13 years which speaks for itself. We enjoy an excellent relationship and their assistance and guidance have, and always will be, invaluable to our business. New products and services are suggested rather than pitched as a sales opportunity which is much appreciated. The Support Desk service is second to none in our experience, with all staff willing to go that extra mile.”

— Datuk Kannan A/L Periasamy, Founder
Persatuan Shirdi Sai Baba Malaysia
(NGO & Non-Profit Organization)

Leader System is an established IT Company since 2000. We have been dealing with various types of IT, CCTV & Security products from our establishment.

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