IT MAINTENANCE & SUPPORT
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IT Maintenance & Support
ON CALL / REMOTE SUPPORT
Every organization conducts services to their customers within office hours. However, if an organization provides services after office hours, that is referred to as On Call Support.
On call support is extremely essential and useful for both companies as well as for customers. Customers can report issues through phone calls, WhatsApp messages or email.
MONTHLY BASIS SUPPORT
However, we encourage our customers to become proactive and subscribe to our Monthly Support Packages. These plans cover the costs to maintain and troubleshoot all your IT issues.
Computer support will be provided on-site or remotely over the Internet depending upon the nature of issue reported. The goal is to manage your systems as well as if you had your own IT department at a fraction of the cost.
ANNUAL BASIS / YEARLY
We also provide support packages on an annual basis. You may find this approach costing your company less money through prepayment of monthly support packages for an entire year, at a discounted rate.
VALUE ADDED SERVICES
Besides our key services above, we also offer the following value-added services & expertise:
Firewall Sales & Support
Stay away from hacking, spyware, ransomware attacks and filters unwanted sites through our firewall solutions.
IT Equipment Sales
We supply the latest in IT Equipment - desktops, laptops and other peripherals.
Backup & Disaster Recovery
Our expertise in Data Backup & Disaster Recovery solutions ensure your data is securely protected with on-and-off site backups.
Server Infrastructure & Cabling Solutions
We design, build and commission servers according to your budget & needs. We can also reorganize your existing server setup and bring it back to running condition.
Contact Us
- Suite B-15-11, 15th Floor, i-SOVO @ iCity, 40000 Shah Alam, Selangor.
- 019 - 669 9380
- 019 - 669 9336
- 019 - 677 6936
- sales@myleader.com.my
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